Privacy Policy
This Privacy Policy explains how Discover Your Possibilities (DYP) Cambodia collects, uses, shares, and protects personal information when you use our website, contact us, volunteer, partner, or support our programs.
Purpose & Scope
This Privacy Policy explains what personal information DYP may collect, how we use it, when we may share it, and the choices you have. It applies to website visitors and to people who contact us, volunteer, partner with us, or otherwise interact with DYP through our online channels.
Contents
Effective date
Effective date: 20 February 2026
Last updated: 20 February 2026
1. Introduction
This Privacy Policy explains how Discover Your Possibilities (DYP) Cambodia (“DYP”, “we”, “us”) collects and processes personal information when you interact with our website and services.
By using our website or providing information to us, you acknowledge that you have read and understood this policy.
2. Who We Are
Discover Your Possibilities (DYP) is a Cambodian NGO supporting people with visual impairments, through education, vocational training, research, and direct assistance programs.
3. What We Collect
Depending on your interaction with us, we may collect:
- Contact details: name, email address, phone number
- Form submissions: messages, inquiries, or applications you send us (e.g., volunteering, partnerships)
- Donation & transaction data: donation amount, transaction reference, and selected program, we do not store full card or banking details
- Website usage data: browser type, device type, pages visited, approximate location (city/country), and referral source
- Communication records: emails or messages exchanged with DYP
Sensitive information
If you provide sensitive information (such as disability-related information) through program-related channels, we limit access to authorized staff and apply additional safeguards where appropriate.
4. How We Use Information
We use personal information to:
- Respond to your inquiries and requests
- Manage volunteer, partner, and program engagement
- Process donations and send donation acknowledgements or receipts
- Support student wellbeing, safeguarding, and program delivery
- Improve our website content and user experience
- Maintain site security and prevent misuse
- Meet administrative, reporting, and legal obligations (where applicable)
5. Legal Basis
Where required, we process personal information based on one or more of the following:
- Consent: when you submit a form or request information
- Legitimate interests: to operate and improve our services and communications
- Legal obligations: when we must comply with applicable laws and regulations
6. Sharing & Disclosure
We do not sell or rent personal information. We may share information only when necessary, such as:
- Service providers: hosting, analytics, email, and security tools (only to provide services to DYP)
- Program partners: only when needed for coordination and with appropriate safeguards (e.g., SRSE, EHT, and other collaboration partners)
- Safeguarding & legal reasons: where DYP is required or permitted to share information with relevant authorities (such as law enforcement or child protection agencies) in accordance with Cambodian law and our Student Protection Policy
- Legal obligations: to comply with other lawful requests or protect safety and rights
7. Cookies & Analytics
Our website may use cookies and similar technologies to ensure the website works properly and to understand how visitors use our content.
- Essential cookies: required for basic site functionality
- Analytics cookies: help us measure traffic and improve content (e.g., pages visited, time on site)
You can control cookies using your browser settings. Disabling cookies may affect some features or site performance. We use third-party services such as hosting and analytics tools, which may process data on servers outside Cambodia. We use reputable providers with their own privacy and security standards.
8. Data Retention
We retain personal information only for as long as needed for the purposes described in this policy. As a general guide:
- General contact and inquiry data: typically up to 3 years after your last interaction with DYP
- Volunteer records: retained for the duration of the placement and for a reasonable period afterwards for reference and accountability purposes
- Donation records: retained as required for financial accountability and reporting obligations
- Safeguarding records: may be retained for an extended period in accordance with child protection best practice and applicable legal requirements
Where a longer retention period is required by law or program accountability obligations, we will retain data accordingly.
9. Data Security
We use reasonable technical and organizational measures to protect personal information, including access controls and secure storage practices.
No method of transmission or storage is 100% secure, but we work to continuously improve protections.
10. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information (where appropriate)
- Withdraw consent (where processing is based on consent)
To make a request, contact us using the details in Section 14. We aim to respond within 30 days.
11. Children’s Privacy
Our website is not intended for children to submit personal information without a parent/guardian or authorized representative. If you believe a child has provided personal data through our website, please contact us so we can take appropriate action.
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review third-party policies before providing personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Where changes are material, we will make reasonable efforts to notify users in advance.
14. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact:
Discover Your Possibilities (DYP) Organization
Email: [email protected]
Tel: +855 78 255 773
Address: Thlok Angdoung Village, Sangkat Sla Kram, Siem Reap Municipality, Siem Reap Province, Cambodia.